ESXi 6.0 host disconnects from vCenter Server with smartd enabled

ESXi 6.0 host disconnects from vCenter Server with smartd enabled

 

In case you are already running ESXi 6.0, be aware of VMware KB2145106. It describes an issue where ESXi 6.0 gets disconnected and appears as Not Responding in vCenter. Currently, there is no resolution, apart from disabling the SMART deamon (smartd).

SMART features provide valuable statistics for monitoring of HDDs and SDDs. For more information on SMART, check out this article by Cormac Hogan and this one by William Lam.

Disabling smartd will affect this data capture and is not generally recommended by VMware, but it is the only workaround provided currently in KB2145106.

To disable smartd daemon:

  1. Connect to the affected ESXi host via SSH
  2. Run this command to stop the smartd service:

/etc/init.d/smartd stop

  1. Run this command to stop the smartd service from starting on reboot:

chkconfig smartd off

The likelihood and impact of this problem are not too high, so we would not advise disabling smartd on all of your ESXi 6.0 hosts, unless you are experiencing the problem already.

If you use Runecast Analyzer for log analysis, you will be alerted if you are experiencing the described issue. You will see at least one Log KB detected on the main dashboard:

Runecast Analyzer Dashboard with one log KB detected

Navigate to Discovered KBs view to see details of the detected problems in your logs and their corresponding Knowledge Base articles:

In general, the ESXi host Not Available issue can have many causes, so Runecast can save you some serious troubleshooting time.


26-07-2016 11:18


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